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DISPATCHER (OPERATIONS CONTROL)

EACOM (formerly EUROVIA)

Tetovo, Polog
full_time
Publikuar Sot
**Company Description**

EACOM, formerly EUROVIA, is one of North Macedonia's leading engineering and construction companies, recognized for its impactful projects and innovative solutions. The company specializes in engineering, architecture, construction, and asset management, focusing on developing sustainable infrastructure and contemporary living environments across the region. Built on a foundation of trust, growth, and excellence, EACOM continues to deliver high-quality results. Explore more about us at 🌍 www.eacom.com.

**Role Description**

This is a full-time, on-site Dispatcher (Operations Control) role based in Tetovo. The Dispatcher will oversee and coordinate day-to-day operations, including managing transportation schedules, assigning resources, and maintaining communication with drivers and teams. Responsibilities also include monitoring workflows to ensure efficiency, addressing operational challenges in real-time, and optimizing resource allocation to support the organization’s goals for timely and effective service delivery.

**Qualifications**

- Operations Management Skills: Experience with scheduling, resource allocation, and workflow optimization.
- Communication and Coordination Skills: Ability to liaise with drivers, teams, and stakeholders efficiently.
- Problem-Solving and Decision-Making: Proficiency in resolving operational issues swiftly and making informed decisions under pressure.
- Technical Knowledge: Familiarity with transportation management systems, dispatch software, or similar tools.
- Organization and Time-Management: Strong multitasking abilities and the capability to prioritize in a dynamic environment.
- Familiarity with safety regulations and guidelines in the construction and transportation industries is a plus.
- Fluency in written and spoken local language; proficiency in English is an advantage.
- High school diploma or equivalent; additional training or certification in logistics, transportation, or a related field is preferred.