Sales, Finance, Travel, and Customer Support Roles
Balkanea.com
**Exciting Career Opportunities at Balkanea Travel Agency in Skopje!**
Balkanea
is a travel agency
that connects travelers and travel professionals with global travel opportunities. We help clients discover flights, hotels, and unforgettable journeys around the world.
We are seeking a motivated and customer-focused:
·
**Sales Manager**
·
**Finance and Administration Manager**
·
**Travel Agent**
·
**Customer Support Specialist**
to join our growing team. These roles involve managing and helping clients plan and book travel experiences, including flights, hotels, and vacation packages.
The ideal candidate enjoys working with people, has strong communication skills, and is passionate about travel and customer service. Training will be provided to help you learn industry systems and best practices.
**Full job description**
**1. Job position Travel Agent**
Key Responsibilities:
- Assist clients in planning and booking travel arrangements, including flights, hotels, and vacation packages
- Provide expert advice and personalized recommendations to meet clients’ travel preferences and budgets
- Research destinations, travel requirements, and available options to craft customized travel itineraries
- Manage reservations, issue tickets, and keep booking details accurate and up-to-date
- Respond to client inquiries and provide support throughout the booking process
- Keep detailed records of client interactions, preferences, and bookings
- Stay informed about the latest travel trends, deals, and industry updates
What We’re Looking For:
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Passion for travel and tourism
- Comfortable working with computers and online research tools
- Ability to work independently, manage multiple bookings, and prioritize tasks
- Previous experience in travel planning or sales is a plus but not required—training will be provided
What We Offer:
- Competitive salary package
- Ongoing professional training and development
- Opportunities for career growth within the travel industry
- Supportive team environment and mentorship
**2. Job position Customer Support Specialist**
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, or online chat
- Provide accurate information about travel services, bookings, and company policies
- Assist clients with booking modifications, cancellations, and other travel-related issues
- Resolve customer concerns efficiently and professionally, ensuring a positive experience
- Keep detailed records of customer interactions and follow-up actions
- Collaborate with other team members to improve service quality and customer satisfaction
- Stay updated on new services, policies, and travel industry developments
What We’re Looking For:
- High school diploma or equivalent
- Excellent communication and problem-solving skills
- Customer-focused attitude with patience and empathy
- Comfortable using online platforms and basic computer applications
- Ability to handle multiple inquiries and prioritize effectively
- Previous customer support or call center experience is a plus, but not required—training will be provided
What We Offer:
- Competitive salary and benefits
- Professional training and career development opportunities
- Supportive and collaborative team environment
- Opportunities for growth within the company
**3. Job position Sales Manager**
Key Responsibilities:
- Develop and implement effective sales strategies to attract new clients and expand our customer base
- Build and maintain strong relationships with travel partners and clients
- Lead the sales team, set targets, and motivate team members to achieve their goals
- Identify new market opportunities and promote our travel services through various channels
- Conduct presentations and negotiations with potential clients and partners
- Monitor sales performance and prepare reports for management
- Collaborate with marketing to create promotional campaigns
What We’re Looking For:
- Proven experience in sales, preferably within the travel industry or a related field
- Strong leadership and team management skills
- Excellent communication, negotiation, and interpersonal skills
- Strategic thinker with a customer-focused approach
- Ability to analyze market trends and adapt strategies accordingly
- A bachelor’s degree in Business, Marketing, or a related field is preferred
What We Offer:
- Competitive salary plus performance-based incentives
- Leadership development and professional growth opportunities
- Dynamic and supportive work environment
- On-the-job training and mentorship
**4. Finance and Administration Manager**
Key Responsibilities:
- Oversee all financial operations, including budgeting, accounting, and financial reporting
- Manage administrative functions to ensure smooth daily operations of the agency
- Develop financial strategies to support company growth and profitability
- Ensure compliance with local regulations and industry standards
- Monitor expenses and financial forecasts
- Prepare financial statements and reports for management
- Supervise administrative staff and coordinate office activities
What We’re Looking For:
- Proven experience in financial management, accounting, or related fields
- Strong organizational and leadership skills
- Excellent analytical and problem-solving abilities
- Knowledge of finance and MS Office applications
- Attention to detail and a high level of accuracy
- Bachelor’s degree in Finance, Accounting, Business Administration, or a relevant field
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional development and career advancement
- Supportive team environment
- Training and mentorship
**Work Schedule**
- Full-time position
- Monday to Friday schedule
Work Location: Skopje, North Macedonia
**Ready to apply?**
Send your CV to hr@balkanea.com ,for the job application subject line, please specify the position you are applying for, and start your journey with Balkanea
today!
Follow us on Instagram https://www.instagram.com/balkanea\_com/
for the latest updates, travel tips, and exclusive offers. Don't miss out—join our travel community today!
Balkanea
is a travel agency
that connects travelers and travel professionals with global travel opportunities. We help clients discover flights, hotels, and unforgettable journeys around the world.
We are seeking a motivated and customer-focused:
·
**Sales Manager**
·
**Finance and Administration Manager**
·
**Travel Agent**
·
**Customer Support Specialist**
to join our growing team. These roles involve managing and helping clients plan and book travel experiences, including flights, hotels, and vacation packages.
The ideal candidate enjoys working with people, has strong communication skills, and is passionate about travel and customer service. Training will be provided to help you learn industry systems and best practices.
**Full job description**
**1. Job position Travel Agent**
Key Responsibilities:
- Assist clients in planning and booking travel arrangements, including flights, hotels, and vacation packages
- Provide expert advice and personalized recommendations to meet clients’ travel preferences and budgets
- Research destinations, travel requirements, and available options to craft customized travel itineraries
- Manage reservations, issue tickets, and keep booking details accurate and up-to-date
- Respond to client inquiries and provide support throughout the booking process
- Keep detailed records of client interactions, preferences, and bookings
- Stay informed about the latest travel trends, deals, and industry updates
What We’re Looking For:
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Passion for travel and tourism
- Comfortable working with computers and online research tools
- Ability to work independently, manage multiple bookings, and prioritize tasks
- Previous experience in travel planning or sales is a plus but not required—training will be provided
What We Offer:
- Competitive salary package
- Ongoing professional training and development
- Opportunities for career growth within the travel industry
- Supportive team environment and mentorship
**2. Job position Customer Support Specialist**
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, or online chat
- Provide accurate information about travel services, bookings, and company policies
- Assist clients with booking modifications, cancellations, and other travel-related issues
- Resolve customer concerns efficiently and professionally, ensuring a positive experience
- Keep detailed records of customer interactions and follow-up actions
- Collaborate with other team members to improve service quality and customer satisfaction
- Stay updated on new services, policies, and travel industry developments
What We’re Looking For:
- High school diploma or equivalent
- Excellent communication and problem-solving skills
- Customer-focused attitude with patience and empathy
- Comfortable using online platforms and basic computer applications
- Ability to handle multiple inquiries and prioritize effectively
- Previous customer support or call center experience is a plus, but not required—training will be provided
What We Offer:
- Competitive salary and benefits
- Professional training and career development opportunities
- Supportive and collaborative team environment
- Opportunities for growth within the company
**3. Job position Sales Manager**
Key Responsibilities:
- Develop and implement effective sales strategies to attract new clients and expand our customer base
- Build and maintain strong relationships with travel partners and clients
- Lead the sales team, set targets, and motivate team members to achieve their goals
- Identify new market opportunities and promote our travel services through various channels
- Conduct presentations and negotiations with potential clients and partners
- Monitor sales performance and prepare reports for management
- Collaborate with marketing to create promotional campaigns
What We’re Looking For:
- Proven experience in sales, preferably within the travel industry or a related field
- Strong leadership and team management skills
- Excellent communication, negotiation, and interpersonal skills
- Strategic thinker with a customer-focused approach
- Ability to analyze market trends and adapt strategies accordingly
- A bachelor’s degree in Business, Marketing, or a related field is preferred
What We Offer:
- Competitive salary plus performance-based incentives
- Leadership development and professional growth opportunities
- Dynamic and supportive work environment
- On-the-job training and mentorship
**4. Finance and Administration Manager**
Key Responsibilities:
- Oversee all financial operations, including budgeting, accounting, and financial reporting
- Manage administrative functions to ensure smooth daily operations of the agency
- Develop financial strategies to support company growth and profitability
- Ensure compliance with local regulations and industry standards
- Monitor expenses and financial forecasts
- Prepare financial statements and reports for management
- Supervise administrative staff and coordinate office activities
What We’re Looking For:
- Proven experience in financial management, accounting, or related fields
- Strong organizational and leadership skills
- Excellent analytical and problem-solving abilities
- Knowledge of finance and MS Office applications
- Attention to detail and a high level of accuracy
- Bachelor’s degree in Finance, Accounting, Business Administration, or a relevant field
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional development and career advancement
- Supportive team environment
- Training and mentorship
**Work Schedule**
- Full-time position
- Monday to Friday schedule
Work Location: Skopje, North Macedonia
**Ready to apply?**
Send your CV to hr@balkanea.com ,for the job application subject line, please specify the position you are applying for, and start your journey with Balkanea
today!
Follow us on Instagram https://www.instagram.com/balkanea\_com/
for the latest updates, travel tips, and exclusive offers. Don't miss out—join our travel community today!
